Frequently Asked Questions

All Ollie products are lovingly made and packaged in Singapore.

Every Ollie ingredient is 100% plant-powered (no chemicals, no synthetics), and in many cases from ingredients that are entirely food-grade - we are well-known for going the extra mile. This makes Ollie one of the safest brands on the market to use, whether washing hands, fragrancing your home, cleaning home surfaces or even (and especially!) spraying for bugs. All of which makes Ollie a particularly smart (some would say rather brilliant) choice for families with small children. 

Yes! For the same reasons as above, our ever-inquisitive (and lower to the ground) furry friends absolutely prefer Ollie's plant-powered and chemical free products. Our own Ollie pups Peanut & Pickle have also asked to give a special shout-out to the Ollie All Surface Cleaner and Ollie Ant Spray in particular. Woof!

Many things actually! Of course, Ollie is entirely plant-based, so there are no harsh chemicals. Ollie is also 100% free of added fragrances which can be a leading cause of irritation - Ollie's wonderful aromas come entirely from its 100% pure essential oils. But Ollie goes even further, crafting products that match their pH to the pH of skin (i.e. skin-neutral pH). This makes Ollie a highly recommended choice for those with sensitive skin and/or eczema. And of course for all little ones!

Essential oils are highly concentrated plant extracts that capture the plant's scent and flavor, or "essence." They are typically obtained through processes like steam distillation or cold-pressing and are used for their aromatic and therapeutic properties. Essential oils are also one of Ollie's (not so secret) superpowers, as they have three generations of essential oils experience to draw from. Every day the team continues to search for new and better ways to unlock the incredible natural power of essential oils across all Ollie products.

Essential oils are derived directly from natural plants, while fragrance or aroma oils are synthetically created in labs to mimic scents. Guess which Ollie chooses? Not only that, but only pure essential oils have therapeutic benefits - which is the real reason we use them in the first place. Because Ollie only uses 100% pure essential oils (and never any synthetic 'added fragrances'), Ollie retains all the purity and aroma of the original natural ingredient. And which is why Ollie can make even a household cleaning product smell like a day at the spa!

All oils are definitely not created equally! The effectiveness and purity of essential oils depend on the quality of the raw ingredients used, on the avoidance of dilution, on the quality of transportation and the quality of storage, to name but a few factors. Premium quality brands such as Ollie carefully hand-select the best farms around the world to ensure only the highest quality natural ingredients go into our oils. And then we transport the oils to Singapore in hermetically sealed aluminium drums to avoid contamination from plastics, sunlight etc.  And Ollie never (as in, ever!) dilutes its essential oils - every bottle of Ollie essential oil is guaranteed 100% purity. Made with love every step of the way. 

There are three main ways to use essential oils:

• Aromatically: Inhaling the scent directly from the bottle, using a diffuser to disperse the oil into the air, or adding a few drops to hot water for steam inhalation.
• Topically: Applying the oil to the skin. This almost always requires diluting the essential oil with a carrier oil (i.e. a vegetable base oil like coconut or jojoba oil) to prevent skin irritation. If in doubt, try doing a patch-test first. And always keep well away from your eyes (wash immediately and thoroughly if contact occurs with your eyes).
• Internally: Ingesting essential oils is highly debated and should only be done under the strict guidance of a medical professional or a qualified aromatherapist.

Ollie understands that formulating products with essential oils needs extra special care and expertise. Use too little, and the oils will be ineffective. Use too much, and they can be overpowering. They need to be used in exactly the right measures - every product has got to be 'just right' (Goldilocks, anyone?). That's why Ollie has spent months and years perfecting the exact right level for each Ollie product, so that you know they will work as hard as (or better than!) traditional synthetic alternatives, while never being too much. It's nature working at her absolute best - perfectly balanced.

To preserve their quality, essential oils should be stored in dark glass bottles, away from direct light and heat. Keep them in a cool, dark place and out of the reach of children and pets.

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